1. About this policy
2. Information we collect
- Website waitlist. If you join the waitlist, we store your email address, signup time, and the signup source (vezio.app) to notify you about Vezio’s availability. Joining does not create an app account or connect financial accounts. The form does not send an automatic confirmation email.
- Account and sign-in information. Your email address, account identifier, and profile information supplied when you register or use a supported sign-in provider, such as Apple or Google. Our authentication provider processes passwords and authentication records. If you choose a passkey, authentication uses a public-key credential; Vezio does not receive your fingerprint, face scan, or device passcode.
- Connected financial information. Depending on the accounts you authorize and data the provider supplies, this can include institution and account names, account types, masked account numbers, balances, credit limits, transactions, merchant and category information, transaction locations when supplied by the provider, recurring payments, card statement and payment details, interest rates, investment holdings, and investment transactions.
- Connection information. Access tokens and, for providers that require them, API key IDs, API secrets, and API signing keys you submit. These enable our servers to retrieve and refresh your information. Vezio does not receive bank login passwords entered into Plaid or your bank’s own authentication flow.
- Wallet and market information. Public wallet addresses you add, blockchain network information, token balances and values, and prediction-market balances and positions. Wallet tracking does not require your wallet seed phrase or wallet private key. An exchange API signing key is different from a wallet private key.
- Information you enter. Your name, age range if provided, financial goals and other onboarding answers, self-reported credit scores, missing card details, account labels, display preferences, and information you provide when contacting us.
- Technical information. Our services and infrastructure providers may process IP addresses, browser or device information, request times, authentication events, and error or diagnostic information to deliver and protect the service.
3. How we use information
4. Plaid and other connected providers
Other connections may use Coinbase, Kraken, Kalshi, Polymarket, Polymarket US, and Alchemy. We send the relevant provider the authentication information or public wallet address needed to fulfill your selected connection. Alchemy and blockchain data services process wallet-address queries to return balances and token information. Public blockchain activity can remain publicly available independently of Vezio.
Connected providers and sign-in providers have their own privacy policies. Disconnecting from Vezio does not close your financial accounts or necessarily delete information independently held by those providers.
6. How information is protected
7. Retention and deletion
Waitlist records are stored privately in encrypted AWS storage and kept while needed to provide the requested availability update. You can request removal at business@meshapi.app. Removal is handled manually; there is no automatic expiry for active waitlist records. Protected waitlist recovery copies expire within seven days after removal. Restored backups must have completed removal requests reapplied.
We retain information while needed to operate your account, maintain the history you use, address support or security matters, and meet legal obligations.You can delete your Vezio account in Settings → Account → Delete account. You confirm the request and freshly verify that you control the same account. The deletion process stops ongoing collection and removes your Vezio sign-in account, financial data and history, connection credentials, other profile details, and historical versions of your account data. We retain your name, email address, a separate record ID, and deletion date in a restricted former-user log indefinitely, until manually deleted, for compliance recordkeeping and tracking former users. This log is separate from active accounts and does not prevent you from registering again with the same email address. Provider access is revoked where supported. Some provider cleanup may require additional action; follow any instructions shown in the app. Deleting Vezio does not close your bank, brokerage, exchange, or other provider accounts.
You can also request help with deletion by emailing business@meshapi.app. We may verify account control before acting. Limited records may remain where necessary for legal, security, or dispute-resolution purposes. Protected metadata recovery copies can remain for up to 35 days; security and operational logs follow their own retention schedule. Retained recovery copies are not used to provide an active account. See our data retention and deletion policy for details.
Removing a connection permanently erases its saved financial data, history, and credentials from Vezio, including older stored versions. A bank link’s accounts and the two Kalshi views share credentials, so they are removed together. Other separately connected sources remain available. Provider accounts stay open; revoke self-created exchange API keys in the provider’s settings.
8. Your choices and privacy requests
Depending on where you live and applicable law, you may have rights to request access to, correction of, a copy of, or deletion of personal information, or to restrict or object to certain processing. Contact business@meshapi.app to exercise applicable rights or ask about our practices. We may request information reasonably necessary to verify your identity and will respond within applicable legal time limits. We do not discriminate against you for exercising applicable privacy rights.