Vezio · Privacy

Privacy policy

How we handle your information, the connections you choose, and the controls available to you.

Effective September 27, 2026

On this page

1. About this policy

This Privacy Policy explains how Vezio (“we,” “us,” or “our”) collects, uses, discloses, and retains information when you use the Vezio app, vezio.app, and related services. Vezio helps you view connected bank and credit-card accounts, investments, cryptocurrency accounts and wallets, and prediction-market positions. This policy covers features currently available to you; not every connection or feature is available to every user.

2. Information we collect

  • Website waitlist. If you join the waitlist, we store your email address, signup time, and the signup source (vezio.app) to notify you about Vezio’s availability. Joining does not create an app account or connect financial accounts. The form does not send an automatic confirmation email.
  • Account and sign-in information. Your email address, account identifier, and profile information supplied when you register or use a supported sign-in provider, such as Apple or Google. Our authentication provider processes passwords and authentication records. If you choose a passkey, authentication uses a public-key credential; Vezio does not receive your fingerprint, face scan, or device passcode.
  • Connected financial information. Depending on the accounts you authorize and data the provider supplies, this can include institution and account names, account types, masked account numbers, balances, credit limits, transactions, merchant and category information, transaction locations when supplied by the provider, recurring payments, card statement and payment details, interest rates, investment holdings, and investment transactions.
  • Connection information. Access tokens and, for providers that require them, API key IDs, API secrets, and API signing keys you submit. These enable our servers to retrieve and refresh your information. Vezio does not receive bank login passwords entered into Plaid or your bank’s own authentication flow.
  • Wallet and market information. Public wallet addresses you add, blockchain network information, token balances and values, and prediction-market balances and positions. Wallet tracking does not require your wallet seed phrase or wallet private key. An exchange API signing key is different from a wallet private key.
  • Information you enter. Your name, age range if provided, financial goals and other onboarding answers, self-reported credit scores, missing card details, account labels, display preferences, and information you provide when contacting us.
  • Technical information. Our services and infrastructure providers may process IP addresses, browser or device information, request times, authentication events, and error or diagnostic information to deliver and protect the service.

3. How we use information

We use information to provide the availability updates you request through the waitlist; create and authenticate your account; connect the sources you choose; retrieve and refresh financial data; display balances, transactions, positions, and historical charts; calculate financial summaries; save your preferences; respond to support and privacy requests; troubleshoot errors; prevent misuse; and meet applicable legal obligations. Connected sources may refresh in the background until disconnected. We retain readings to show changes over time, and may display a last-known value when a source cannot refresh. Vezio’s connected-data features are for tracking and display; they do not place trades or initiate payments or transfers.

4. Plaid and other connected providers

Vezio uses Plaid Inc. (“Plaid”) to connect supported financial institutions. When you choose to connect an account, you authorize Plaid to retrieve the information you consent to share and provide it to Vezio. Plaid’s collection and processing are described in the Plaid End User Privacy Policy.

Other connections may use Coinbase, Kraken, Kalshi, Polymarket, Polymarket US, and Alchemy. We send the relevant provider the authentication information or public wallet address needed to fulfill your selected connection. Alchemy and blockchain data services process wallet-address queries to return balances and token information. Public blockchain activity can remain publicly available independently of Vezio.

Connected providers and sign-in providers have their own privacy policies. Disconnecting from Vezio does not close your financial accounts or necessarily delete information independently held by those providers.

5. When we disclose information

  • Service providers. We use providers for hosting, storage, authentication, financial connectivity, blockchain data, and service operations. Amazon Web Services supports our backend, storage, and authentication. Providers receive information needed for their role.
  • At your direction. We disclose information when needed to carry out a connection or other action you request.
  • Legal and security purposes. We may disclose information when reasonably necessary to comply with applicable law or valid legal process, address fraud or security incidents, or protect rights and safety.
  • Business changes. Information may be transferred as part of a merger, acquisition, or transfer of the service, subject to applicable law and appropriate confidentiality protections.

We do not sell or rent your personal financial information, or share it for cross-context behavioral advertising. We do not use connected financial data to serve targeted advertisements.

6. How information is protected

Vezio uses encrypted network connections, encrypted cloud storage, and authenticated access to account data. Renewable iPhone sign-in credentials are stored using iOS Keychain. Provider credentials are processed by our backend to maintain the connections you request and are not shown back in the app after submission. Encryption does not mean that our authorized systems cannot decrypt information needed to operate the service. Administrative access may be necessary for support, security, or operations. No method of storage or transmission is completely secure.

7. Retention and deletion

Waitlist records are stored privately in encrypted AWS storage and kept while needed to provide the requested availability update. You can request removal at business@meshapi.app. Removal is handled manually; there is no automatic expiry for active waitlist records. Protected waitlist recovery copies expire within seven days after removal. Restored backups must have completed removal requests reapplied.

We retain information while needed to operate your account, maintain the history you use, address support or security matters, and meet legal obligations.

You can delete your Vezio account in Settings → Account → Delete account. You confirm the request and freshly verify that you control the same account. The deletion process stops ongoing collection and removes your Vezio sign-in account, financial data and history, connection credentials, other profile details, and historical versions of your account data. We retain your name, email address, a separate record ID, and deletion date in a restricted former-user log indefinitely, until manually deleted, for compliance recordkeeping and tracking former users. This log is separate from active accounts and does not prevent you from registering again with the same email address. Provider access is revoked where supported. Some provider cleanup may require additional action; follow any instructions shown in the app. Deleting Vezio does not close your bank, brokerage, exchange, or other provider accounts.

You can also request help with deletion by emailing business@meshapi.app. We may verify account control before acting. Limited records may remain where necessary for legal, security, or dispute-resolution purposes. Protected metadata recovery copies can remain for up to 35 days; security and operational logs follow their own retention schedule. Retained recovery copies are not used to provide an active account. See our data retention and deletion policy for details.

Removing a connection permanently erases its saved financial data, history, and credentials from Vezio, including older stored versions. A bank link’s accounts and the two Kalshi views share credentials, so they are removed together. Other separately connected sources remain available. Provider accounts stay open; revoke self-created exchange API keys in the provider’s settings.

8. Your choices and privacy requests

You choose which accounts and wallet addresses to connect. You can remove connections in Vezio and revoke access or API keys at the relevant provider. If several accounts share a connection, removing one account may leave that connection active for the others. For Plaid connections, you may also manage eligible connections through Plaid Portal.

Depending on where you live and applicable law, you may have rights to request access to, correction of, a copy of, or deletion of personal information, or to restrict or object to certain processing. Contact business@meshapi.app to exercise applicable rights or ask about our practices. We may request information reasonably necessary to verify your identity and will respond within applicable legal time limits. We do not discriminate against you for exercising applicable privacy rights.

9. Cookies and device storage

The app uses local storage and secure device storage for functions such as sign-in, preferences, and connection setup. Authentication and connected-provider pages may use their own cookies or similar technologies. This public privacy site does not use advertising cookies or third-party analytics scripts. Hosting providers still process the technical information necessary to serve and secure web requests.

10. Where information is processed

Vezio’s backend is hosted in the United States. Our service providers may process information in the United States or other countries where they operate. Privacy laws may differ from those where you live. Where applicable law requires safeguards for international transfers, those requirements apply.

11. Children’s privacy

Vezio is intended for adults aged 18 and older and is not directed to children. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us so we can investigate and take appropriate action.

12. Policy updates

We may update this policy as the service or our practices change. We will post the revised policy here and update its effective date. For material changes, we will provide additional notice or obtain consent where required by applicable law.

13. Contact Vezio

For privacy questions, access requests, corrections, or account deletion, email business@meshapi.app. Please identify the email address used for your Vezio account. Do not include bank passwords, API secrets, wallet seed phrases, or other authentication credentials in your message.